Performance - Culture Matrix

The performance - culture matrix (outlined below) provides a framework to categorise staff and ensure the appropriate type of feedback is being provided.

Goal - move all staff members to Quadrant 2 (high performance - high cultural alignment)

It highlights that staff in each quadrant require different types of feedback - some focused on the execution of tasks and others with a focus on behaviors.

As an example those staff working in Quadrant 1 (high performance - low cultural alignment) should be recognised when their behaviours are congruent with those that are expected in the organisation and corrected when there is misalignment.